At Sprint Mail, we are committed to providing our customers with exceptional service. As part of this commitment, it is important for our customers to understand our policies regarding refunds. Please take a moment to carefully review our refund policy as detailed below:
All mail orders are final. Sprint Mail does not offer refunds once an order has been placed and paid for. We process orders immediately to ensure quick delivery, and as such, refunds are not available. We appreciate your understanding in this matter.
In the event a chargeback is filed against an order, Sprint Mail reserves the right to refuse future service. Filing a chargeback will result in a permanent suspension from using Sprint Mail services. We strongly encourage our customers to contact us directly with any issues related to your order before considering a chargeback. Our team is dedicated to resolving any problems in a timely and satisfactory manner.
If you have any questions or concerns regarding your order, our policies, or require assistance, please do not hesitate to contact our customer support team. We are here to help and ensure that your experience with Sprint Mail is favorable. You can contact us here or via email at info@sprintmail.io
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El Paso, Texas 79901
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Taking you to the Sprint Mail Tracking Portal
You are visiting our new tracking portal, please have your Order Number (#) ready in order to locate the status of your order.
Please Note: This is only our own internal system and not connected to USPS tracking.